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Job Details

Care Ambassador - National Remote - 2171519I

Location
Dallas, TX, United States

Posted on
Jun 01, 2023

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Job Code
2171519I
Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
You're looking for the next great thing for your career. How about creating the future of health care? Optum Frontier Therapies is a new pharmacy services business pioneering a better approach to care for patients with rare diseases; we are on a mission to support people with compassion while creating access to therapies at the frontier of health care. With us, you'll find a fast-paced, passionate and professional culture where you can use your talent and our resources to make a huge impactensuring that all people, no matter how unique, have the ability to access a better tomorrow. Take this opportunity to start doing your life's best work.
SM
What makes your career greater with Optum Frontier Therapies? You'll work with expert and enthusiastic peers, be part of a culture focused on both clinical outcomes and business results and contribute to a growing team that prides itself on learning, evolving and challenging the status quo.
The
Care Ambassador
in Optum Frontier Therapies will be on the team of an exciting new business serving patients with rare diseases, pharma manufacturers, and providers by dispensing and servicing therapies at the frontier of healthcare. As a new Optum business, we are building on our strengths but also challenging the status quo. We are creating a business that is designed to specifically serve the unique needs of rare disease patient populations and support the emerging therapies, which require enhanced services and new capabilities over traditional specialty pharmacies. Our mission, supporting people with compassion while creating access to therapies at the frontier of health care, and vision, that all people, no matter how unique, can access a better tomorrow are what drive and motivate us, as part of the larger UnitedHealth Group mission to make the health system work better for everyone.
The
Care Ambassador
will be responsible for responsible for acting as the Single Point of Contact (SPOC) for a portfolio of healthcare providers, customers, and patients.
The role is designed to provide solutions regarding product and program-related issues.
Additionally, drive patient adherence to therapies and is responsible for onboarding and welcoming the patient to Optum Frontier Therapies. The Care Ambassador develops and builds on long-term effective relationships with healthcare providers, affiliated staff, and support personnel. This role educates the patient, caregivers, and all those involved in a patients care plan on program services and solutions. Build trust in the program and long-term relationships
Optum Frontier Therapies
has the vision that all people, no matter how unique, can access a better tomorrow.
Focused on reimagining specialty pharmacy for patients with rare disease and advanced therapeutics, we work a little harder. We aim a little higher. We expect more from ourselves and each other.
Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.
Come to Optum Frontier Therapies
, part of UnitedHealth Group, and share your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams
*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma / GED (or higher)
5 years of case/account management, relationship management, customer support or professional customer service required
Preferred Qualifications:
Bachelors degree (or higher) and 1 years of experience.
Valid license, registration and/or certification, in good standing, to practice as a Pharmacy Technician as required by the Board of Pharmacy in the state employed
Specialty Pharmacy experience
Pharmacy Accreditation experience
Previous work history working in a matrixed environment, ****.78.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-****
Expires:
2023-07-01
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