Job Details

Senior Broker Engagement Professional - CenterWell - Louisiana

Company name
Humana Inc.

Location
Metairie, LA, United States

Employment Type
Full-Time

Industry
Account Management

Posted on
May 15, 2021

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Profile

Description

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

The Senior Broker Engagement Professional- Care Delivery develops and maintains relationships with brokers of small and medium-sized accounts in support of clinical care delivery.

Responsibilities

The Broker Relationship Manager - Care Delivery work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Broker Relationship Manager - Care Delivery focuses on aligning prospective patients with the value-based care model offered through our Care Delivery organization.

Meets targets through cultivation of new client relationships and development of productive relationships with existing clients.

Prepares presentations, contracts, and proposals subject to review by supervisor.

May participate in special projects/programs as assigned, such as training or communication sessions within or outside of the organization.

Maximizes patient growth through clear understanding of the organization's products and/or services.

Locates, evaluates, and recruits potential channel partners, including systems integrators, value-added resellers (VARs), distributors, dealers, or retailers.

Supports partners throughout the patient growth process in all patient-oriented activities, including marketing, advertising, promotions, and training to achieve growth targets.

Begins to influence department's strategy.

Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

Exercises considerable latitude in determining objectives and approaches to assignments.

Serve as national relationship manager of broker distribution including national distribution marketers, local field agents and ebrokers

Collaborate with distribution and matrix partners to develop growth plans

Manage performance meetings against goals

Manage broker training, broker marketing budgets, marketing collateral business needs and return on investment

Align and leverage Health Plan Distribution Leader, Community Marketing Leader, Strategic Alliances Leader to maximize broker production

Ideal residence location for Louisiana role: Baton Rouge, Slidell, Hammond, Covington and Denham Springs, LA

Requirements Qualifications

2 or more years experience equivalent to Broker Management

2 or more years of sales and/or account management experience

Strong verbal and written communication skills

Excellent interpersonal or relationship building skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Skills

Bachelor's Degree or High School Diploma with 2 years equivalent experience in account management experience

Previous Medicare Broker Management experience

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read to a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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