Market Account Manager - Boston MA/New York NY

Profile

132444BR

Job Title:

Market Account Manager - Boston, MA/New York, NY

No. of Positions:

1

Job Description:

What’s the role?

The Market Account Manager provides exceptional service to maintain, develop and grow their existing customer relationships. They a create competitive advantage by developing strategic business partnering with key stakeholders.

Accountabilities:

Identify and qualify cross-sell and up-sell opportunities and new business opportunities through highly focused pipeline management. Growth-focused prioritization.

Work primarily with Diamond, Platinum and Gold banded customers. Developing strong and mutually beneficial internal relationships with Local Key Account Managers (LKAM’s) & Key Account Managers (KAM’s) to maximize growth opportunities. Plan customer calls and visits to provide a high level of service to existing customers with a focus on retaining/expanding all business relationships.

Increase the value for existing Shell customers through cross and up-selling.

Understand the activity, business and needs of customers, provide sound information and advice on products and services, and sell in and negotiate win-win solutions with customers.

Plan, monitor and achieve individual sales targets (e.g., volume, margin, and growth).

Gain understanding and critical importance of developing, updating, maintaining, and communicating Account Plans to maximize growth opportunities.

Effectively use customer relationship management software (Salesforce).

Understand and effectively incorporate our Pipeline Management process (SPANCOP) in sales activities.

Role will require an increased focus on delivering exceptional level of service to existing accounts, while identifying cross sell and up-sell opportunities. For existing customers, define and regularly review relevant customer relationship and differentiated services tied to respective growth vision.

Ensure customer account plan vision, tactical plan (product offering, mix and promotional strategy) is being implemented consistently in key target areas.

Ensure that all customer interaction activities are properly documented and updated in the Salesforce

system.

Propose and sell marketing initiatives to existing customers against set targets as defined by sales and

marketing team.

Work cross-functionally with other Shell teams and key resources (e.g. FBAM, KAM, LKAM, etc.) where necessary to provide an efficient and cost-effective service to the customer.

Auto req ID:

132444BR

Skillpool:

Commercial Business to Business (B2B)

Country of Work Location:

United States

Employment Type:

Full Time

Company Description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business. Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

Work Location:

Massachusetts - Boston

Requirements:

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

This is a field-based sales position and travel through the geography is expected and will be frequent. Up to 75% travel required.

Bachelor's degree preferred

Minimum of three (3 ) years of sales experience

Demonstrated success developing customer relationships.

Previous experience providing consultative sales support and marketing guidance.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

City, State (if applicable):

Boston, MA

Company info

Shell .
Website : https://www.shell.com