Senior Account Management Professional - FL

Profile

Description

The Senior Account Management Professional - Specialty, is responsible for growing and maintaining membership within existing accounts and for directly managing business relationships with large client accounts. The Senior Account Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Account Management Professional is the day to day contact for customer account management, including being accountable for meeting and exceeding contract and service level agreements. This highly independent role will require the ability to work across segments to influence multiple teams while working to identify opportunities while problem solving complex issues. The role will support Specialty (Dental) product design strategy, identify network (dental) needs and overall process improvements. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

Must reside in FL - Miami or Tampa area is preferable

5-7 years' experience in the healthcare industry with Medicare and/or Dental benefit plan/product knowledge

Bachelor's degree or combination of education and experience in a similar role within a Healthcare company/organization

Proficiency in MS Office Programs (Word, Power Point and Excel)

Ideal candidates will have:

Proven experience being a self-starter

Experience in Implementation and Sales Strategies and Relationship Building

Strong presentation skills - ability to present and train at all levels of an organization

Knowledge of agent/broker environment

Flexibility in schedule with effective time management skills

Preferred Qualifications

Fully Bilingual (Spanish and English) - Strong written and verbal communication skills. Candidate selected will not be communicating in English with Members.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com