Account Specialist Manager

Profile

Are you a leader who thrives by sharing your expertise to grow a strong and able team? If you have experience in the risk industry, this may be the next step in your career!As an Account Specialist Team Leader within Aon’s Healthcare Practice and the Physician’s Program, you will report to the Client Service Delivery Leader. A primary objective is to enable the continued improvement of operational efficiency of client portfolios to enhance the impact of our highly functional large office team. Your expertise will enable effective onboarding and handling of new clients and expanded relationships with existing clients. What your day will look likeLead talent development for the Account Specialist population that supports the Physician's Program. Through leadership, role modeling, coaching mentoring, training, and engagement you will drive individual goal achievement by the team members.Approximately 1/3 of your time will be focused on leading the Account Specialists to achieve and sustain effective alignment with Aon's commitments to our clients.Account Management work will account for approximately half of your responsibilities, where you will collaborate with Account Executives or coordinate select portfolios.Operationalization of the Healthcare Physician's Program Account Portfolio while clearly identifying individual Account Specialist capacity metrics is key. These metrics may include number of accounts, complexity, and inception dates as well as client satisfaction.Your colleaguesCollaborate with Account Executive Leader and Healthcare Practice Leader on succession planning for key clients, colleague recruiting and talent pipeline. Collect meaningful multi-rater feedback for use in the performance management process. Swiftly handle any instances of underperformance within the AS team and advocate for those Account Specialists seeking growth opportunities. Your impactEducate assigned Account Specialists by coordinating training in client management, risk management, insurer interface and Aon resources and processes. Ensure tools are understood and used (including, but not limited to Broker Desktop (PITD and invoice eDelivery), Bridge, RiskView, Time Tracking, Salesforce.com, Jeopardy Reporting, Client Service Access, and proprietary tools.Skills that breed success: With several years of meaningful experience within the Aon Account Management practice, or similar relevant industry experience, you will have a headstart! Education:Bachelor’s degree or equivalent years of industry experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague ExperienceFrom helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About AonAon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  2497869,qualifications:UNAVAILABLE,responsibilities:Are you a leader who thrives by sharing your expertise to grow a strong and able team? If you have experience in the risk industry, this may be the next step in your career!As an Account Specialist Team Leader within Aon’s Healthcare Practice and the Physician’s Program, you will report to the Client Service Delivery Leader. A primary objective is to enable the continued improvement of operational efficiency of client portfolios to enhance the impact of our highly functional large office team. Your expertise will enable effective onboarding and handling of new clients and expanded relationships with existing clients. What your day will look likeLead talent development for the Account Specialist population that supports the Physician's Program. Through leadership, role modeling, coaching mentoring, training, and engagement you will drive individual goal achievement by the team members.Approximately 1/3 of your time will be focused on leading the Account Specialists to achieve and sustain effective alignment with Aon's commitments to our clients.Account Management work will account for approximately half of your responsibilities, where you will collaborate with Account Executives or coordinate select portfolios.Operationalization of the Healthcare Physician's Program Account Portfolio while clearly identifying individual Account Specialist capacity metrics is key. These metrics may include number of accounts, complexity, and inception dates as well as client satisfaction.Your colleaguesCollaborate with Account Executive Leader and Healthcare Practice Leader on succession planning for key clients, colleague recruiting and talent pipeline. Collect meaningful multi-rater feedback for use in the performance management process. Swiftly handle any instances of underperformance within the AS team and advocate for those Account Specialists seeking growth opportunities. Your impactEducate assigned Account Specialists by coordinating training in client management, risk management, insurer interface and Aon resources and processes. Ensure tools are understood and used (including, but not limited to Broker Desktop (PITD and invoice eDelivery), Bridge, RiskView, Time Tracking, Salesforce.com, Jeopardy Reporting, Client Service Access, and proprietary tools.Skills that breed success: With several years of meaningful experience within the Aon Account Management practice, or similar relevant industry experience, you will have a headstart! Education:Bachelor’s degree or equivalent years of industry experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague ExperienceFrom helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About AonAon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2021-11-30T22:41:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-12-01T05:41:23.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:https://jobs.aon.com,logo:https://assets.jibecdn.com/prod/aon/0.0.43/assets/brands/https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Chicago,addressRegion:Illinois,streetAddress:200 E Randolph,postalCode:60601,addressCountry:United States}}}

Company info

Aon PLC.
Website : http://www.aon.com