In order to achieve this, the account manager must act as the facilitator at client meetings and try to close deals. He or she must continuously communicate with clients, resolve all conflicts, and make certain the clients’ expectations are met. The bigger the company, the more responsibility the account manager has. The account manager is accountable for meeting sales and call targets and reports to the sales manager. Top account management jobs are obviously found in top organizations. People looking to enter this field must have a college degree, preferably in economics or business administration, and have business or sales experience.
The account manager’s duties include the following:
- Conducting checks on all major deliveries
- Making sure that client concerns are addressed immediately and efficiently
- Keeping the account director or managing director updated and apprised of any issues
- Working with the project team and keeping abreast of project status
- Acquiring contracts and new work from existing clients
- Looking for potential opportunities
- Anticipating potential problems and trying to avert them
- Taking care of any change in orders invoices and collecting payment
- Representing the client and communicating his or her needs to the project team
- Making sure company procedures are followed
- Reviewing all projects for quality assurance
- Representing the company and communicating on its behalf
- Helping clients set clear and reasonable expectations
Finding the right people to work for a company can be done in various ways, depending on the company, but larger companies and experienced recruitment account managers will most likely implement nearly all of the following: printed ads, online ads, contacting recruiters directly and talking on the phone or meeting face-to-face, job placement advertisements, newsgroups, visiting colleges, and attending job fairs.
The recruitment account manager also represents the company at all sales conferences, conventions, and events in related fields where opportunities may be found. Typically, the role of a recruitment account manager includes the following:
- Developing strategies to identify qualified candidates
- Setting recruiting requirements
- Conducting interviews, analyzing profiles, and verifying references and qualifications
- Conducting necessary pre-employment procedures
- Being involved in developing new business
- Managing and training new recruiters
- Maintaining a solid relationship with the marketing division
- Becoming the point of contact for clients
- Dealing with all aspects of the advertising campaign
- Using a network of industry contacts to generate sales
- Leading and training others in the department
- Managing the work of account executives
- Leading project management
- Building a solid territory targeted for sales
- Reaching preset sales targets
- Delivering presentations to executives
- Attending meetings with the company and clients
- Maintaining and growing existing client relationships
- Keeping records and doing administrative work
Today nearly all businesses rely on IT, which stands for information technology. Doing one job in one company today might have taken almost the entire workforce of a small state in the past, before IT solutions became so widespread. The IT account manager has the responsibilities of an account manager while focusing primarily on the technology component. A broad background is required and a solid education in business and technology is a must for this position.
Insurance Account Manager Jobs
Insurance account managers are largely responsible for implementing all required clerical and office work. They must maintain all files on all clients during all phases of activity. Insurance account managers must have sufficient experience to run an office (between two and five years) and, at minimum, a high school diploma.
The job of an insurance account manager includes:
- Organizing and prioritizing office workflow
- Processing binders and certificates of insurance
- Updating and maintaining renewal lists
- Sending renewal letters as requested
- Checking all policies and audits
- Reviewing all policy documents and checking accuracy
The job of a sales account manager is to help keep existing business or accounts as well as help grow those accounts. He or she is also responsible for acquiring new accounts. This person has the responsibilities of the account manager described above, but is limited exclusively to sales. The education and experience requirements for this job are usually a college degree plus more than five years experience and superior sales performance. This person is expected to meet and surpass the sales quota on a yearly basis. He or she is expected to manage the sales team so that they do the same.
The job of a sales account manager includes the following:
- Managing all existing accounts
- Acquiring new accounts
- Profiling top accounts
- Meeting predetermined sales quotas
- Maintaining continuous client contact
- Closing deals
- Strategizing and coming up with sales plans
